About me

Hello, I am Isabel Giv, (Ana isabel Giraldo Villegas ABN 58 948.016.963) creator and owner of this page which has been created with the aim of promoting and marketing high quality and environmentally friendly products!



Shipping policy

Shipping times:

Our fixed Standard shipping rates are calculated based on the average shipping cost for each product category.

·         Local orders take approximately 7 - 14  business days to be processed and dispatched.

·         Expected delivery time is approximately 7 business days after dispatchment.

·         Shipping time might vary depending on location, shipment method and manufacturer.

* These shipping times are estimates, not guarantees.

Shipping cost:

 shipping cost is according to Country Post rates, these are calculated according to weight and are described in each product



Refund policy

Your satisfaction is important for me. I offer a 30-days Return & Exchange Policy:

If a product gets damaged or was faulty upon a delivery - we offer 100% refund.

Timing: we have a 30-days Return & Exchange Policy, since the day item was received.

To be eligible for a return, goods must be unopened, unused, undamaged.

For returns, please email advaisory@jabondermabon.com with the subject 'Returns' and include your order number, name and the reason for the return.

I will send you instructions on where to send the returned products. Customers are advised to obtain proof of postage when returning products to avoid "lost packages" situations.

Please note that customers are responsible for shipping charges for returned items.

When the returned item is received and inspected, the customer receives a confirmation email, notifying of the status of the refund.

If the refund is approved, a credit will be automatically processed and applied to the customer's credit card or original payment method shortly thereafter.

Quick links



privacy policy

This privacy policy describes how jabondermabon.com (the “site” or “me”) collects, uses, and discloses your personal information when you visit or make a purchase from the site.

collecting personal information: when you visit the site, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases. we may also collect additional information if you contact us for customer support. in this privacy policy, we refer to any information that can uniquely identify an individual (including the information below) as “personal information”. see the list below for more information about what personal information we collect and why. have shared with us, provide you with information or advertising relating to our products or services.

        source of collection: collected from you

Minors: the site is not intended for individuals under the age of 18 .we do not intentionally collect personal information from children. if you are the parent or guardian and believe your child has provided us with personal information, please contact us at the address below to request deletion.

sharing personal information: we share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above. for example:

       we may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

using personal information: we use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Retention: when you place an order through the site, we will retain your personal information for our records unless and until you ask us to erase this information.

Cookies:A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.


If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: 




Terms and conditions

The use of the term "product" includes the plural "products".

Except if otherwise required by law the following Terms and Conditions, the Contract of Sale and our Privacy Statement govern your use of this website. They describe the rights and responsibilities of both you and us. If you use this website you agree to be bound by the Terms and Conditions and if you shop at this website you agree to the terms of the Contract of Sale.

If you do not agree to the Terms and Conditions and the Contract of Sale and our Privacy Statement do not use this website.

We shall not be responsible for any detriment incurred by reliance you place on this website or its contents. Use of this website is on an "as is" basis and is entirely at your risk.


Terms and conditions for jabondermabon.com

These Terms and Conditions constitute a contract between the customer (You) and jabondermabon ("Trade jabondermabon.com)



Due to frequent changes in Internet technology and applicable laws, we reserve the right to make changes to these Terms and Conditions at any time technology and legal changes require. Please check these Terms and Conditions regularly for any such changes.



We and any persons involved with the management of this website may make changes to the products described and to other content of this website, at any time without notice.

We make every effort to ensure that product descriptions on our website are accurate. However some inaccuracies, typographical errors or misinterpretations may occur. We reserve the right to correct such inaccuracies or typographical errors as they are identified. We make no representations about the suitability of this information; it is provided "as is" without warranty of any kind.



The price displayed for products on this website represents the full price, including GST, for the product itself but does not include postage/delivery charges which will depend on the destination.

 prices, promotions, versions and availability advertised are subject to change without prior notice and we therefore reserve the right to change prices displayed for products on our website at any time.

We sell and deliver products Wolrdwide.

The information on this site is intended and applicable for consumers only and is governed by law.



You must be at least eighteen (18) years of age to place an order with us. We do not knowingly accept orders from anyone under the age of 18.

By placing an order with us through this website, you acknowledge that you are over eighteen (18) years of age.




When you visit our website or send e-mails to us, you are communicating with us electronically. By using the website we and you consent to receiving communications electronically. We will communicate with you by e-mail or by posting notices on this website. We and you agree that all electronic communications between us of agreements, notices, disclosures or other information satisfy any legal requirement that such communications be in writing.

This website may:

Store one or more cookies in your browser in order to improve service for you on your subsequent visits to this website; Request your browser to transmit this data back to the web server; or Request your browser to transmit a cookie that has been stored on your browser by another site within the same internet domain.



When you register your personal details to establish an account or to place an order, a secure server is used.  We make no warranty in respect of the strength or effectiveness of that encryption and accept no responsibility for events arising from unauthorised access of the information you provide.



These terms together with your order constitute the entire contract between you and us for the supply of products. No other terms will apply except where terms may be implied by law. The contract cannot be varied unless we agree to variations in writing or by email.


8.Defective Goods

(a) Any claim by the Customer in respect of defective, non-conforming or damaged Goods must be made in writing within 15 days of the delivery of the Goods, unless a longer period is expressly agreed to by us in writing.

(b) Despite any other provision of the Contract, we are not liable, to the maximum extent permitted by law, for:

(i) the cost of removal of Goods not meeting the specification or which are said to be otherwise defective or deficient.

(ii) the cost of installation of replacements for Goods not meeting the specification or which are said to be otherwise defective or deficient;



You may place an order by clicking the "buy”button.

When you place an order with us you have made an offer to purchase the product you have chosen and when we issue a tax invoice to you we have accepted your offer. Both offer and acceptance are based on these terms and conditions and are subject to any clause allowing for the cancellation of an order before property passes to you.

We will issue provide you with an Order Number by email after we have received your offer to purchase.

We will notify you when we process your order by sending you an Order Confirmation and tax invoice via email.

We retain discretion to cancel orders if our processes identify any attempt at fraud or for any other legitimate reason.

If for any reason we cannot process or accept your order after payment is received, we will contact you by email or telephone to determine your requirements for the reimbursement of money paid.



We only accept payment through direct transactions to the COMMBANK account or payments made through the website where you can select the payment link that will take you to the Bank's website.

Payment will not be processed until we have received all relevant information required for processing to be completed.

The processing of payment for Orders placed on a weekend or a Public holiday will not begin until the next working day.

Some payment options might be disabled for security purposes, if your preferred payment option is not available kindly select the next preferred option for payment.



Property in the product passes to you upon receipt of the product by you.

Please also note that deliveries with address on some farms, mine sites, islands, Aboriginal sacred sites and other regional or remote locations may not be accessible to our couriers and will not be able to deliver to your door steps. In such cases our courier will contact you for alternate delivery options.



Statutory Conditions and Warranties


Statutory Conditions and Warranties For all products sold by jabondermabon.com provide conditions and warranties contained in the Commonwealth Competition and Consumer Act 2010.

Where the 30 Day Change-of-Mind Period has elapsed and the conditions provide that unless the product has defects which jabondermabon.com specifically bring to your attention before the sale, the product is of merchantable quality-that is, the product is free from manufacturing defects and faults and reaches a basic level of quality given the price of the product and description that is provided with the product

The warranties provide that the product is clear of finance or encumbrances; and you will have free title to the product.

If the product does not fulfill any of these conditions or warranties then, provided the claim is made within a reasonable period after the sale, you may be entitled, at your discretion, to a refund, replacement of the product or to have it repaired. A reasonable period depends on the circumstances of each sale including but not limited to the nature, quality and price of the product.

Any refund agreed to may be less than the purchase price depending on any use or consumption of the product which has occurred or any contribution that use by you has made to the cause of the claim.



We do not provide refunds, credit or exchange if you have:

Damaged the product by using it in a way it was not meant to be used. You have had a defect drawn to your attention before you purchased the product, for example, when products are clearly labeled as seconds or faulty, The 30 Day Change-of-Mind period has elapsed and the product matches the description provided on our website and is free from manufacturing defects or faults.


Return of Product for Warranty Claim


The jabondermabon.com 30 Day Change-of-Mind Policy

Online shopping sometimes means you don't get exactly what you had in mind. You are welcome to return the item as long as you meet the following terms and conditions as listed below: