About me
Hello, I am Isabel Giv,
(Ana isabel Giraldo Villegas ABN 58 948.016.963) creator and owner of
this page which has been created with the aim of promoting and marketing high
quality and environmentally friendly products!
Shipping
policy
Shipping times:
Our fixed Standard shipping rates are calculated
based on the average shipping cost for each product category.
·
Local orders take approximately 7 - 14
business days to be processed and dispatched.
·
Expected delivery time is approximately 7 business
days after dispatchment.
·
Shipping time might vary depending on location,
shipment method and manufacturer.
* These shipping times are estimates, not
guarantees.
Shipping cost:
shipping cost is according to Country
Post rates, these are calculated according to weight and are described in
each product
Refund
policy
Your
satisfaction is important for me. I offer a 30-days Return & Exchange
Policy:
If
a product gets damaged or was faulty upon a delivery - we offer 100% refund.
Timing:
we have a 30-days Return & Exchange Policy, since the day item was
received.
To
be eligible for a return, goods must be unopened, unused, undamaged.
For
returns, please email advaisory@jabondermabon.com with the subject 'Returns' and
include your order number, name and the reason for the return.
I
will send you instructions on where to send the returned products. Customers
are advised to obtain proof of postage when returning products to avoid
"lost packages" situations.
Please
note that customers are responsible for shipping charges for returned items.
When
the returned item is received and inspected, the customer receives a
confirmation email, notifying of the status of the refund.
If
the refund is approved, a credit will be automatically processed and applied to
the customer's credit card or original payment method shortly thereafter.
Quick
links
privacy policy
If you are not satisfied with our response to your complaint, you have
the right to lodge your complaint with the relevant data protection authority.
You can contact your local data protection authority, or our supervisory
authority here:
Terms
and conditions
The use of the term "product" includes the
plural "products".
Except if otherwise required by law the following
Terms and Conditions, the Contract of Sale and our Privacy Statement govern
your use of this website. They describe the rights and responsibilities of both
you and us. If you use this website you agree to be bound by the Terms and
Conditions and if you shop at this website you agree to the terms of the
Contract of Sale.
If you do not agree to the Terms and Conditions and
the Contract of Sale and our Privacy Statement do not use this website.
We shall not be responsible for any detriment incurred
by reliance you place on this website or its contents. Use of this website is
on an "as is" basis and is entirely at your risk.
Terms and conditions for jabondermabon.com
These Terms and Conditions constitute a contract
between the customer (You) and jabondermabon
("Trade jabondermabon.com)
1.CHANGES TO TERMS
Due to frequent changes in Internet technology and
applicable laws, we reserve the right to make changes to these Terms and
Conditions at any time technology and legal changes require. Please check these
Terms and Conditions regularly for any such changes.
2.CHANGES TO PRODUCTS
We and any persons involved with the management of
this website may make changes to the products described and to other content of
this website, at any time without notice.
We make every effort to ensure that product
descriptions on our website are accurate. However some inaccuracies,
typographical errors or misinterpretations may occur. We reserve the right to
correct such inaccuracies or typographical errors as they are identified. We
make no representations about the suitability of this information; it is
provided "as is" without warranty of any kind.
3.PRODUCT PRICES
The price displayed for products on this website
represents the full price, including GST, for the product itself but does not
include postage/delivery charges which will depend on the destination.
prices,
promotions, versions and availability advertised are subject to change without
prior notice and we therefore reserve the right to change prices displayed for
products on our website at any time.
We sell and deliver products Wolrdwide.
The information on this site is intended and
applicable for consumers only and is governed by law.
4.AGE RESTRICTIONS
You must be at least eighteen (18) years of age to
place an order with us. We do not knowingly accept orders from anyone under the
age of 18.
By placing an order with us through this website, you
acknowledge that you are over eighteen (18) years of age.
5.INTERNET COMMUNICATIONS
When you visit our website or send e-mails to us, you
are communicating with us electronically. By using the website we and you
consent to receiving communications electronically. We will communicate with
you by e-mail or by posting notices on this website. We and you agree that all
electronic communications between us of agreements, notices, disclosures or
other information satisfy any legal requirement that such communications be in
writing.
This website may:
Store one or more cookies in your browser in order to
improve service for you on your subsequent visits to this website; Request your
browser to transmit this data back to the web server; or Request your browser
to transmit a cookie that has been stored on your browser by another site within
the same internet domain.
6 SECURITY
When you register your personal details to establish
an account or to place an order, a secure server is used. We make no warranty in respect of the
strength or effectiveness of that encryption and accept no responsibility for
events arising from unauthorised access of the information you provide.
7.CONTRACT OF SALE
These terms together with your order constitute the
entire contract between you and us for the supply of products. No other terms
will apply except where terms may be implied by law. The contract cannot be
varied unless we agree to variations in writing or by email.
8.Defective Goods
(a) Any claim by the Customer in respect of defective,
non-conforming or damaged Goods must be made in writing within 15 days of the
delivery of the Goods, unless a longer period is expressly agreed to by us in
writing.
(b) Despite any other provision of the Contract, we
are not liable, to the maximum extent permitted by law, for:
(i) the cost of removal of Goods not meeting the
specification or which are said to be otherwise defective or deficient.
(ii) the cost of installation of replacements for
Goods not meeting the specification or which are said to be otherwise defective
or deficient;
9.PURCHASING PRODUCT(S)
You may place an order by clicking the "buy”button.
When you place an order with us you have made an offer
to purchase the product you have chosen and when we issue a tax invoice to you
we have accepted your offer. Both offer and acceptance are based on these terms
and conditions and are subject to any clause allowing for the cancellation of
an order before property passes to you.
We will issue provide you with an Order Number by
email after we have received your offer to purchase.
We will notify you when we process your order by
sending you an Order Confirmation and tax invoice via email.
We retain discretion to cancel orders if our processes
identify any attempt at fraud or for any other legitimate reason.
If for any reason we cannot process or accept your
order after payment is received, we will contact you by email or telephone to
determine your requirements for the reimbursement of money paid.
10.PAYMENT
We only accept payment through direct transactions to
the COMMBANK account or payments made through the website where you can select
the payment link that will take you to the Bank's website.
Payment will not be processed until we have received
all relevant information required for processing to be completed.
The processing of payment for Orders placed on a
weekend or a Public holiday will not begin until the next working day.
Some payment options might be disabled for security
purposes, if your preferred payment option is not available kindly select the
next preferred option for payment.
11.PASSING OF PROPERTY
Property in the product passes to you upon receipt of
the product by you.
Please also note that deliveries with address on some
farms, mine sites, islands, Aboriginal sacred sites and other regional or
remote locations may not be accessible to our couriers and will not be able to
deliver to your door steps. In such cases our courier will contact you for
alternate delivery options.
12.Warranty
Statutory Conditions and Warranties
Statutory Conditions and Warranties For all products
sold by jabondermabon.com provide conditions and warranties contained in the
Commonwealth Competition and Consumer Act 2010.
Where the 30 Day Change-of-Mind Period has elapsed and
the conditions provide that unless the product has defects which jabondermabon.com
specifically bring to your attention before the sale, the product is of
merchantable quality-that is, the product is free from manufacturing defects
and faults and reaches a basic level of quality given the price of the product
and description that is provided with the product
The warranties provide that the product is clear of
finance or encumbrances; and you will have free title to the product.
If the product does not fulfill any of these
conditions or warranties then, provided the claim is made within a reasonable
period after the sale, you may be entitled, at your discretion, to a refund,
replacement of the product or to have it repaired. A reasonable period depends
on the circumstances of each sale including but not limited to the nature,
quality and price of the product.
Any refund agreed to may be less than the purchase
price depending on any use or consumption of the product which has occurred or
any contribution that use by you has made to the cause of the claim.
Exceptions
We do not provide refunds, credit or exchange if you
have:
Damaged the product by using it in a way it was not
meant to be used. You have had a defect drawn to your attention before you
purchased the product, for example, when products are clearly labeled as
seconds or faulty, The 30 Day Change-of-Mind period has elapsed and the product
matches the description provided on our website and is free from manufacturing
defects or faults.
Return of Product for Warranty Claim
The jabondermabon.com 30 Day Change-of-Mind Policy
Online shopping sometimes means you don't get exactly
what you had in mind. You are welcome to return the item as long as you meet
the following terms and conditions as listed below: